About Me

Dave Richardson

Current Role:

Leader of New Technologies and Services.

  • IT Manager
  • Data Manager

Location:

Isle of Wight, UK

Industry:

Primary Education (Age range 4-11)

Areas:

Education Information Technology, Telecommunications, Technical Support, Pupil Assessment and Parental Engagement including Social Media

Contact:

  • Email: 
  • BBM: 

Social Media:

Twitter

Information

Having primarily worked in the Education IT Support environment since leaving school, as a software end-user to a Manager of IT and Network Operations, I believe I have the skills required to see aspects of end-user issues, their impact and how best to resolve them in a timely manner, whilst keeping the end user updated and in the loop at all times.

  • I am an experienced IT Manager committed to maintaining service availability using my 25 years’ of technical skills and industry knowledge, to provide a one-stop-shop for all IT queries and hardware/software support.
  • With a drive for improving the use of IT in all areas, either by its introduction, change of software or procedures, training is offered for both group and one on one sessions.
  • With a comprehensive experience of scheduling conversions, overhauls of hardware, infrastructure and services, through research, development and testing, downtime is kept to an absolute minimum.
  • I have extensive experience monitoring, tracking, and evaluating IT incidents, which allows me to quickly report on and resolve repeated issues.
  • I am deadline-focused with project management skills.

Usual duties include:

  • Planning and installing appropriate hardware and software,
  • Setting up user accounts and retrieving lost information such as files, passwords and user names,
  • Providing support and solving network or application problems and monitoring backups.
  • Monitoring the network efficiency, carrying out any changes needed to improve performance,
  • Maintaining network security at all times, implementing extra security measures when required.
  • Providing reports, data analysis and training.

"The best thing about being a Network Administrator is that I get to do something I’m genuinely interested in. Developments in computing move extremely quickly, meaning that the job is constantly changing. There are always new security threats or ways of improving the network, so you never stop learning. I really enjoy finding out about the latest developments in the computer industry, and introducing them to my systems."

Proficiencies:

  • Communication,
  • Developed organisational skills,
  • Good attention to detail,
  • The ability to describe technical information simply and efficiently across the business,
  • Patience.

  • Installation and Support of MS Operating Systems (Server & Workstation)
  • Active Directory & Group Policy Management
    • Active Directory scripting
  • Asset & Support Management
  • Microsoft Office Suite of products
  • MIS (Capita SIMS / FMS)
    • Core (Pupil Records)
    • Assessment and Progress of Study
    • Attendance
    • Behaviour and achievement
    • Interventions
    • Data Returns
      • EYFS, KS1 and KS2
      • Census Returns
    • Discover
    • Reporting
    • SOLUS 3
    • FMS
    • Updates, Installations and Migrations (MIS and SQL)
    • End of Year Promotional mapping
  • Disaster Data Recovery Planning
  • Exchange Server
  • Windows Deployment Server (WDS) and MDT
  • Windows Server Update Services (WSUS)
  • Virtual Servers
  • Sharepoint.
  • PHP / SQL Hosting
  • Hardware Installation of Infrastructure
    • Servers
    • Workstations (Fat and Thin Clients)
    • Wireless Management
    • VPN
    • SAN
    • Printers (Standalone, networked and Multi-Function)
  • Support and Training

  
Although focussing on the larger area of secondary schools, the ANME is free to join, and open to all network managers or IT technicians in education, whether primary, secondary, colleges, or universities, and in any sector – state, academies and independent.THE most trusted tech community around. Get fast answers to your IT questions, research vendors and products, and level up your IT game.EduGeek.net is a British-based online peer support community and information portal for IT professionals predominantly working in the field of education, operating primarily as an internet forummyAcademies is an online space for established and converting academy schools, where best-practice techniques, the latest education news and relevant documentation can be shared, reviewed and discussed – and great connections can be made!

I'm very sociable, I like to get in there, mingle and make those connections that will blossom good friendship. I'm a keen cinema goer and will watch almost anything from Science Fiction to romantic tear-jerking drama or thought-provoking documentary.

I have been a keen clubber of London, although these days I'm just happy to listen to some banging tunes down the gym or out on a walk.

Motorcycles have always been of an interest, I've had a few from a 125 to a super-sports. I'm not sure where that desire or connection came from, I'm just drawn to them.

I'm also a cyclist and as mentioned before a walker, having a good day out with the Island's magnificent views either on my own or with friends is a great way to spend a day.

I love a relaxing holiday on a cruise ship, it's great to have a holiday that starts the moment you step on-board; your hotel stays the same, it's the scenery and countries that change around you; although saying that, I've been snowboarding in Andorra and baking in the sun in the Florida Keys.

Technology plays a big part of my life, after getting my hands on a BBC Micro Computer when they were first introduced to schools all those years ago, the doomsday project [link], laser disks the size of LPs, getting my hands on the island's first internet connection in education, the transition to Personal Computers, programming, software development, networking, telecommunications, mobile phones, PDAs, internet shopping, the introduction of satellite television (1988) in the UK, website development, voice over IP, virtual computing, Apple Mac and fitness trackers. 

It makes me feel old, but experiencing technology grow from experimental ideas, gives me a true understanding of how technological fundamentals shape My world today, and not just knowing how to use it. Having that insight deepens my passion of where I am heading and drives my need to embrace change.

I'm always taking photos, I like to record moments around me that grab my attention, I'll be on Facebook and Twitter, but I'm not one to share every personal moment of my life with complete strangers, however, I'm happy to blog, share thoughts and ideas.

I'm passionate and have that urge to help others from my mostly self-taught experiences.

Claire Havard
Administrator at Glastonbury Abbey

Dave is not only extremely knowledgeable in his field but meticulously organised in his approach to new projects and willing to persevere in difficult conditions to achieve his goals on time. 
During the time I worked together he completely restructured the IT system at "Site-1" School and continually ensures that the school is at the forefront of technology over and above most primary schools. 
He is a pleasure to work with, not only would it be amazing to have his expertise in my current office but his sense of humour is second to none!


Roger Millward
Technical and Software Consultant at Capita Business Services

I have worked with Dave since July 1997 through to July 2009 with both the Local Authority and Capita Education Services. 

Dave is a very experienced and professional IT Consultant, providing Hardware, Software and Network installation/support to a wide customer skill base. 

He has an in-depth knowledge of Capita's MIS Software and is able to provide comprehensive support for Core and extended modules


 

2011

  • IWC – Safeguarding Children and Young People (Level 2)

2013

  • SIMS – Analysing Assessment Data - Primary

2014

  • IWC – Preparing for the Computing National Curriculum
  • IWC – Safeguarding Foundation
  • MVA – Understanding Active Directory
  • MVA – Networking Fundamentals
  • MVA – Migrating Legacy Windows Server to 2012 R2 and Microsoft Azure
  • MVA – Migrating to Windows Server 2012
  • MVA – Office Guides: Exchange Cutover Migrations with Office 365

2015

  • HOM – Female Genital Mutilation: Recognising and Preventing FGM V1.3
  • IWC – E-Safety in Schools
  • IWC – The Role of the LADO

2016

  • EDC – The Prevent Duty (Level 2)
  • EDC – Child Exploitation & Online Safety (Level 2)
  • EDC – Data Protection (Level 2)
  • EDC – Fire Safety in Education (Level 2)
  • EDC – Child Protection in Education (Level 2)
  • EDC – Female Genital Mutilation Awareness (Level 2)
  • EDC – Online Safety (Level 2)
  • IWC – Safeguarding Foundation

2017

  • EDC – An Introduction to Child Sexual Exploitation (Level 2)
  • EDC – Child Neglect (Level 2)
  • EDC - Equality & Diversity (Level 2)

 


IWC – Isle of Wight Council, SIMS – Capita SIMS Education, MVA – Microsoft Virtual Academy,
HOM – Home Office, EDC – EduCare Learning


 

Employment and Role History

Select a tab.

  • 2009-current - Primary Education - Manager of IT and Assessment
  • Providing 1st and 2nd line support to pupils and staff
    • Operating Systems, legacy Server 2003, 2008 and 2012
    • Operating Systems, legacy Clients XP, Windows 7 and Windows 10
    • Exchange 2003, 2010 and 2013
    • Office 2010, 2013 and Office 365
    • Cloud Services such as Learning Platform, Websites, OneDrive, Google Drive and iCloud
    • Desktops, terminals, laptops, window tablets, iPads, iPods and iPhones
    • For a range of Curriculum software packages (including)
      • Bugclub, Mathletics, EduCare and Micro Librarian (Account management)
    • For a range of Administrative software packages
      • SIMS, FMS, Discover, Texting Services, TeacherApp and Payment Services
      • DFE Secure Access, EduBase and EduCare
    • Fault reporting, investigation and resolution
  • Interactive TV scheduling and content management
  • Installing and maintaining Servers and workstations for both curriculum and administration
    • Virtual and physical servers, printers and multifunction devices and appliances
    • Use of WDS, MDT, WSUS, Windows Hyper-V, VMWare and SAN technologies and services
    • Active Directory, Group Policy, share permissions along with DNS and DHCP
    • Email and Disk encryption
    • Virus, Malware, Ransomware and data protection
    • Managing and Maintaining printers and MFPs as well as usage reporting and credit control.
    • Consumable stock management
  • Planning, installation, developing and maintaining network infrastructure
    • LAN, WAN, VPN
  • Disaster recovery planning, implementation, testing and monitoring
  • Installing and maintaining internet infrastructure
    • Firewalls, Web Filters and Exchange
  • Dealing with site Systems
    • Burglary, Fire and Security systems for buildings, doors and gates
    • Phone system (Configuration and bill monitoring)
  • Maintaining and developing SIMS
    • Assessment, attendance, behaviour and achievement, curriculum management, interventions and reporting
    • Maintaining Capita's TeacherApp, SIMS upgrades via Solus 3 and Migration of SQL
    • Termly assessment and end of year reporting (Hampshire, Capita Progress of Study and Internal)
    • End of Year SIMS Pastoral Promotions and pupil / class assignments.
  • Completing DFE requirements
    • KS1/2 DfE Teacher Assessment and Census returns
  • Liaising with suppliers and working to the department budget expenditure
    • Purchasing and best value practices for I.T. equipment/software and licensing.
    • 3rd Party installations and managed services
  • Monitoring and maintaining Social Media platform access

  • 2007-2009 - Capita Education - MIS/Technical Consultant for Professional Services.
    • Providing telephone and on-site support to schools  nationally up and down the country.
      • Supporting and installing Capita SIMS and Microsoft products.
      • Supporting and installing Servers and Computers.
      • Liaising with 3rd parties for project work.

  • 1997-2007 - Local Authority - SIMS Technician.
    • Providing telephone and on-site support to 60+ Island schools.
      • Administrative Network Infrastructure.
      • Administrative Servers, Computers and printers.
      • Supporting Capita SIMS and Microsoft products.
      • Liaising with 3rd parties for project work.

  • 1993-1997 - High School Education - SIMS Database Operator.
    • Maintaining and updating pupil, attendance and exam information.
    • Maintaining administrative network infrastructure and computers.

  • 1992-1993 - High School Education - Library Technician.
    • Looking after the core library issuing system and library computer suite.